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What is an "active" role?
A role is “active” if the role is open to applicants or if there are candidates actively in the pipeline. A role only needs to meet one of the above conditions in order to be considered “active.” You can find a count of the active roles within your company from your “Plan details” page: So what exactly does this look like? See the examples below for a better idea. Example 1 —
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How do I invite someone to complete a work style survey?
Understanding the work style dynamics of your existing team and the relative strengths and challenges of integrating a new team member are foundational components to successful hiring and onboarding. You can use WhoCo to gather work style dynamics for your colleagues and candidates. Inviting candidates to complete a work style survey To prompt a candidate to complete their work style survey: Navigate to their candidate page Click on the “Work style” tab If they haven’t completed the
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How do I remove someone from my company’s WhoCo account?
Company admins can deactivate a user from your company account. Deactivated users will no longer have access to anything within your company account. However, nothing they've contributed will be deleted (i.e. interview feedback they've left for a candidate, a role they created, etc). If you have any additional questions or need more clarity, please contact us for support.
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How do I invite colleagues to join me on WhoCo?
All company users can invite new users to your company’s WhoCo account. Navigate to the "Members" page by clicking on your company name at the bottom of the side navigation panel. From the there, you can manage existing company account users and invite more by clicking "Add Member."
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How do I create or edit a team?
Create a Team All company users can create a team. To create a new team: Click on your company name at the bottom of the side navigation panel and hover over "Teams" Click “+ New team” Edit a Team All company users can also edit a team, add teammates, and remove teammates. To edit a Team: Click on your company name at the bottom of the side navigation panel and hover over "Teams" Choose the team you want to edit On the team dashboard, click Edit next to the section you want
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How do I delete a Team?
WhoCo currently doesn’t support deleting Teams directly within the product. Please contact us for support.
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How do I remove someone from a Team?
Only admin company users and the team’s lead can remove Teammates from a team.
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How do I add my photo to my profile?
To upload or change your photo: Click on your name at the bottom of the side navigation panel Click "Account" On your account page, click on the "Upload profile photo" button We support png and jpg files. The ideal image size is 336 x 336 pixels. If you receive an error, check the format or try uploading a smaller file.
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How do I update the name, email, or title on my WhoCo account?
Only admin users can make edits to the first name, last name, email address, and title for company member accounts. These edits can be made in the Members page found under your company menu in header.
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What is the difference between an admin and a member company user?
Admin users have access to a bit more functionality than member users. Only admin company users can: edit the details of other users in your company’s WhoCo account deactivate existing company users (a deactivated user will no longer be able to access your company's WhoCo account) manage your company's WhoCo plan (upgrade to or cancel a paid plan, manage payment information, view billing history and invoices) However, all company users (members and admins) can: [invite new users](ht
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